1.  How long have you been using a computer?

a)  less than one year

b)  1 -  4 years

c)  5 - 7 years

d)  8 - 10 years

e)  more than 10 years

 

2.  How long have you been an Internet user?

a)  less than one year

b)  1 - 4 years

c)  5 - 7 years

d)  8 - 10 years

e)  more than 10 years

3.  Do you have Internet access at home?

            YES            NO

4.  Do you have Internet access at your place of work?

            YES            NO            NOT CURRENTLY WORKING

5.  Do you have Internet access from school?

            YES            NO            NOT CURRENTLY IN SCHOOL

6.  I'm accessing this survey from:

a) home

b) work

c) school

d) public library

e) other (please specify)

7.  Have you visited the Jacksonville Public Library's website (http://jpl.coj.net/)  in the last six months?

            YES                    NO

8.  How frequently would you say you access the Library's website? (select the choice that most closely resembles your use)

Select from the following choices Never Once a year Two or three times a year Four to eight times a year Once a month Once every few weeks Weekly Several times each week Daily

 

9.  Which of the following resources on the Library's website have you used? (check all that apply)

a) To find out when the Library is open

b) To search the JAXCAT online catalog

c) To check something about my account (My Library Card)

d) To ask a question (Ask a Librarian)

e) KIDSTUFF

f) TeenStuff

g) Live Homework Help (tutor.com)

h) To access the "Programs and Events" section

i)  To access "Information Resources" (databases, resources for readers, etc.)

j) Other (please specify)

10.  Have you visited the Main Library or one of the Branch Libraries during the last six months?

            YES                  NO (if NO skip to question 13)

11.  During any of your visits to one of the libraries, did you use a library computer?

            YES                  NO  (If NO, skip to Question 13)

12.  For what purpose did you use the Library's computers? (check all that apply)

a) To access the Library's online catalog

  b) To access the Internet

 c) To access my e-mail

  d) To access information resources (databases, resources for readers, etc.)

  e) To access other (non-Internet-based) information resources

  f) To do word processing, spreadsheets, presentation, or other software based computing

  g) Other (please specify)

 

13.  What improvements or changes in the Jacksonville Public Library's website would encourage you to visit it more frequently?

14.  Which of the following locations of the Jacksonville Public Library have you visited? (Please check all that apply)

Main Library

Argyle Branch

Beaches Branch

Bradham-Brooks Northwest Branch

Brentwood Branch

Brown Eastside Branch

Center for Adult Learning

Graham Branch

Highlands Branch

Mandarin Branch

Maxville Branch

Murray Hill Branch

Pablo Creek Regional Branch

Regency Square Branch

San Marco Branch

South Mandarin Branch

Southeast Branch

Talking Books/Special Needs Library

University Park Branch

Webb Wesconnett Branch

West Regional Branch

Westbrook Branch

Willowbranch Branch

15.  Which of the libraries above have you visited the most often in the last six months? (Please name only one)

16.  Regardless of whether or not you currently visit the public library on a regular basis, which of each of the following pairs of factors would be more important to you in determining which libraries you might consider using or how often you might use them?   (Please check only one choice for each pair)

a1 Larger selection of materials          OR

a2 Longer hours of service

b1 More new books        OR

b2 More DVDs and videos

c1 Libraries open weekday mornings           OR

c2 Libraries open Sunday afternoons

d1 More programs and events     OR

d2 More books

e1 More computers                          OR

e2 More programs and events

f1 Libraries open Saturday mornings            OR

f2 Libraries open Sunday afternoons

17.  Under which of the following age groups do you fall?

  a) 14 years or younger

  b) 15-19 years

  c) 20-34 years

  d) 35-54 years

  e) 55-64 years

  f) 65-74 years

  g) 75-84 years

  h) 85 or older

18. Other than English, what languages do you speak or read at home?  (Please check all that apply)

  None

  Spanish

  French

  Russian

  Farsi

  Arabic

  Other (Please specify) 

19.  Please indicate your home zip code: 

20. Please indicate your gender:

  a) Female

  b) Male

Please click on DONE to submit your survey.  Click on RESET to clear all fields and start over.  Thank you for sharing your thoughts!